The Stories Behind the Data

August 21, 2025

Telling Powerful Stories About the Data

Executives are not swayed by passion alone, nor by values alone, nor by activity alone; they are swayed when the logic of risk, return, and reputation converge into a story they cannot ignore.

This is the kind of narrative equity leaders rarely prepare—and the kind skeptics always require.


Why Narratives Fail

Most equity stories fail before they begin. They start with values instead of outcomes, or with activities instead of budgets, or with slogans instead of timelines. They tell boards what the institution “believes” rather than what the institution will deliver.

The result is predictable: polite nods, no dollars moved, no policies locked in.

In an environment where DEI commitments are challenged openly, executives don’t want more aspirational stories. They want evidence narratives—short, measurable accounts that show how equity is infrastructure, not rhetoric.


The Logic Skeptics Listen For

Executives move when they hear three things in sequence:

  • Return: measurable outcomes tied to student persistence and institutional stability.
  • Risk: the costs of inaction or rollback, expressed in compliance, enrollment, or reputation.
  • Reputation: how acting now strengthens the institution’s standing, especially in competitive or volatile contexts.

Each element matters. But the power lies in the sequencing.

When leaders start with values, skeptics disengage. When they start with activity, skeptics dismiss. When they start with outcomes tied to dollars and risk, skeptics lean in.


Why Return Comes First

Return has to come first, because institutions under financial pressure hear budgets before they hear anything else.

Our research is direct: targeted investments in multicultural student programs and first-year infrastructure correlate with stronger one-year retention for students of color. Retention lifts translate into revenue stability, credit-hour momentum, and improved graduation rates. Even small gains compound into major returns.

A narrative that begins here doesn’t sound like aspiration—it sounds like stewardship.


Why Risk Has to Follow

Return alone isn’t enough. Leaders also need to hear what happens if commitments shrink.

Our fieldwork shows what that looks like: programs renamed out of existence, data stripped of disaggregation, budgets quietly collapsed. The result is predictable—students disengage, persistence falls, compliance risk rises, and institutional reputation erodes.

Executives must be told directly: the cost of cutting equity infrastructure is not abstract, it is operational. It threatens retention, revenue, and credibility.

Framing risk this way is not fearmongering; it is fiduciary.


Why Reputation Seals the Case

And then comes reputation.

Institutions that sustain equity through turbulence demonstrate a kind of resilience boards prize. They show courage to peers, credibility to regulators, and stewardship to donors. They publish clean scorecards, update on schedule, and tell a story executives can repeat without embarrassment.

Reputation, in this sense, is not image. It is trust capital. And in higher education, trust capital is what allows leaders to secure funding, recruit talent, and withstand political scrutiny.


A Persuasive Narrative in Practice

An effective executive narrative has five moves:

  1. Lead with the gap. Name the outcome difference in numbers, disaggregated by race, using definitions boards already trust.
  2. Tie to structure. Show how existing supports are event-heavy, underfunded, or poorly governed.
  3. Present the fix. Offer three institutional moves—scorecard, budget logic, first-year cadence—each tied to evidence and ownership.
  4. Price the plan. State the cost to move outcomes by specific points, and link it to expected return.
  5. Close with the clock. Promise visible student-facing change by day 60 and a disaggregated update by day 90.

This sequence keeps the skeptic engaged long enough to reach the payoff.


Periodic Persuasion

Narratives that move skeptics build tension before release. They don’t reveal the conclusion at the start; they build a case step by step, stacking logic until the only reasonable outcome is action.

Consider the difference:

  • “We value equity, so we need more funding.” That is declarative—and easily dismissed.
  • “Our one-year retention for Black and Hispanic students trails the institutional average by 12 points; our current supports are under-resourced and event-heavy; reallocating $250,000 into MSPS staff and embedded tutoring will lift pass rates by 5 percentage points and reduce the gap within two years; by day 60, students will see expanded support, and by day 90, the board will see disaggregated outcomes.”

That is periodic—each clause adds pressure, each fact narrows escape, until the close lands with weight.


Guardrails to Avoid Collapse

Even strong narratives can collapse if leaders fall into familiar traps:

  • Race-neutral framing. “All students” language erases inequities and weakens accountability. Disaggregate every number.
  • Over-promising. Sweeping commitments without budget alignment collapse quickly. Promise less. Deliver more.
  • Ambiguous timelines. Vague “in the coming months” language reads as stalling. Name 30-60-90 days.
  • Symbolic wins. Celebrating activity (events, trainings) as outcomes undermines credibility.

Guardrails keep the narrative disciplined.


The Boardroom Reality

Boards are not hostile by default—they are cautious by design. Their role is to protect institutional stability.

That means they are not persuaded by aspiration alone. They want clear returns, explicit risks, and reputation gains they can articulate publicly. They want narratives that reduce uncertainty, not add to it.

An executive narrative that moves skeptics, therefore, is less about inspiration and more about control. It shows the institution is governing equity with the same rigor it governs finance.


Closing

Skeptics do not become believers because of values statements. They become believers because the case for equity is made in the language they already trust: risk, return, reputation.

When the story builds patiently—naming the gaps, tying them to structure, presenting the fix, pricing the plan, and closing with the clock—skeptics run out of exits. They may not love the work, but they will back it, because the narrative makes doing otherwise look careless.

And in today’s climate, careless is a risk no board wants to carry.

If your executive narratives sound more like aspiration than action, it’s time to rewrite them. Book a consult with Atlas & Crown today and let’s craft stories that move skeptics into sponsors.

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